Zidy seamlessly integrates with your existing VOIP store phone system, unifying calls, texts, and social media messages into one streamlined inbox.
Every call counts with Zidy's AI-powered communication system designed to enhance customer experience and streamline your operations.
Let callers press any key to instantly switch to a text conversation with your AI Employee—saving your team hours on the phone.
When a call is missed, the contact automatically receives a text and your AI continues the conversation—24/7.
Route calls that come in outside business hours to specific extensions, numbers, or voicemail boxes.
Ensure no lead slips through the cracks. Missed callers are automatically re-engaged with a personalized follow-up text.
Every call is automatically recorded, transcribed, and summarized with bullet points for instant context.
Your AI handles inbound texts, follow-ups, and conversations when you're unavailable.
Transfer calls between team members with custom extension numbers.
Set up interactive menus like "Press 1 for Sales, Press 2 for Support" to route calls effectively.
Group phones together for customized call routing—perfect for teams or departments.
For multi-location businesses, route calls based on the caller's selection (e.g., Portland vs. Seattle).
Track all incoming and outgoing calls with real-time analytics.
See all call activity—missed, answered, voicemail—in the contact's conversation history.
Call and text from your business number using your computer or mobile device.
Use your existing SIP-compatible desk phones with your Zidy number.
Let contacts book appointments directly from the conversation thread.
Zidy integrates with leading VoIP providers that support open SIP protocols.
